This place suits me perfectly, providing a great indoor swimming pool, 24-hour reception, and lovely in-room breakfast. I fondly remember how the staff helped me with currency tips during my first stay. I’m coming back for Christmas!

The room was clean and the bar service was chaotic.

The spa’s lounge area offers a cozy atmosphere with unlimited hot drinks from a machine, making it a nice touch for relaxation. The changing rooms are spacious and well-maintained, with warm showers and clean facilities like hairdryers and cotton pads.

Struggled with the confusing layout between the hotel and spa, lacked clear signage making navigation a bit of a hassle. The absence of a jacuzzi was a letdown, which is often expected in spa facilities, and the temperature of the pool felt on the colder side. having to request a TV remote and dealing with ineffective air conditioning in the room added to a list of minor annoyances that affected the overall comfort of the stay.

Recommend for a quick break

Clean room, comfortable bed, the location was great for exploring the city with easy access to major transport links.

Totally content.

staff were super friendly and made us feel at home. the location is perfect, really close to shops and restaurants. room was clean and comfy. early check-in was a nice touch too. breakfast was really good with a bunch of options.

the bar service was kinda slow and chaotic. also had issues with our key card not working twice.

The spa was fantastic, and the comfortable lounge chairs were a nice touch for relaxation.

It was just a suitable option for a day tour in Sheffield with value for money. The atmosphere felt relaxed, which we really needed. Try to enjoy the cocktails at the bar. they were quite nice.

The spa facilities were great, and the thermal rooms were a unique experience! Loved the spacious room with a stunning view and relaxing atmosphere. The couple's massage was heavenly, especially thanks to the fantastic therapist Ree. Plus, the location made exploring the surrounding area super easy.

The Mercure exceeded my expectations with its spacious rooms and excellent amenities. The staff were particularly helpful, assisting with my check-in and ensuring I had everything I needed for my business trip. The hotel's location was ideal for my meetings, and the restaurant provided a variety of quality dining options, which were perfect for entertaining clients.

Air conditioning was a bit noisy.

We truly enjoyed our stay, especially the spacious and stylish room. The complimentary drinks were a delightful touch! My father appreciated the welcoming atmosphere, and the breakfast options were fantastic, offering plenty to satisfy everyone.

For dads, it would be great to have earlier pool access.

I had an early check-in, and the breakfast selection was fantastic. The room had great facilities. I would definitely choose this place again!

comfortable stay but hidden spa fees

The location was superb, making it easy to explore nearby attractions. The room was spacious and offered a nice bathroom that added to our comfort.

The hidden fees for the pool and spa facilities were disappointing.

Luxurious, Luxurious, Luxurious

I felt completely pampered in my spacious Double Room, which had a stunning view of the nearby Winter Gardens. The spa was a highlight, with fantastic treatments that melted all my stress away—especially the full body massage! Plus, breakfast was a delightful feast with a variety of fresh options that set the perfect tone for the day.

Totally recommend! ❤️✨